Is it too late to cancel my order?
If you would like to attempt to modify or cancel your order, please contact sooner than later so we can void it prior to shipment. Due to the high volume of orders shipped daily, there is a chance we may not be able to cancel the order as we aim to fulfill or orders as quickly as possible. Once an order has shipped we are no longer able to cancel it. However, you can still request to return it upon receiving your item. Please be advised that emailing your request does not guarantee cancellation unless you receive a reply from customer service or a formal cancellation email.
Please contact our Customer Service Department immediately at the toll-free number 866-655-5558, Monday through Friday from 9 am to 5 pm EST if you would like to cancel your order.