What steps are taken to service a watch?

While performing a complete maintenance service of your watch, several critical steps are followed to ensure the highest quality repair possible. Once the estimate has been approved, required replacement parts will be pulled from stock or ordered. The movement is removed from the case and is completely disassembled. The movement will then go through a five step ultrasonic cleaning process. Afterward, the movement is reassembled, precisely lubricated, timed and tested for factory specified accuracy. Next, the case is refinished according to factory standards. Once the case is restored, all of the seals, crown, and pushers etc. are replaced with new genuine replacement parts to guaranty specified water resistant standards. The case is pressure tested at this time. Once the movement is installed, your watch will begin the quality-control process which checks for timing accuracy, power reserve, and visual aesthetics.

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