Can I remove an item from my order?

We can definitely help you remove an item from an order as long as the order has been shipped yet. We cannot guarantee that the item will be eligible for removal considering the high volume of orders we process and ship on a daily basis. We will try our best to fulfill your request. Please contact our Customer Service Department immediately by calling the toll free number 1-866-655-5558, Monday through Friday from 9am to 5pm EST to have a representative assist you with removing an item from your order.